# MakeHit AI — About the project and support

Canonical HTML page: [https://makehit.app/about](https://makehit.app/about)
Document type: public usage summary, not a verbatim page export.
Last substantive review: 2026-11-08 (Asia/Shanghai).
Purpose: Identify the independent operator, support channel and public reading coverage.

MakeHit AI is an independent photo-based AI meme video maker operated from the United States. Pick one of 11 templates, add the photos it asks for, and get a ready-to-post MP4 of about 6–29 seconds, vertical or landscape by template. Purchased pack and plan credits share one pool and have no scheduled expiry while your account and the service remain active. Other minors, celebrities and public figures must not appear in uploaded photos. An eligible user aged 13–17 may upload their own photo with parent or guardian permission; every other identifiable person must be a consenting adult. Results are newly generated scenes, not recordings of the people pictured.

Templates use different inputs, durations, aspect ratios and costs. Browse the current [Video Effects catalog](https://makehit.app/video-effects) or the published [Bulin 47 AI detail page](https://makehit.app/bulin-47-ai); see [index.md](https://makehit.app/index.md) and [pricing.md](https://makehit.app/pricing.md) for the collection-level summary.

Prepared native-template workflows and the general video-generation API use APIMart and/or Kie API depending on actual model and workflow capabilities. APIMart is preferred where both routes support the model or workflow stage, Kie is the fallback, and models or stages without a supported APIMart route remain Kie-only. MakeHit AI will never use your content to train or fine-tune AI models, but has not verified equivalent commitments or retention and deletion behavior for every configured provider and underlying model operator. Kie documents 14-day retention for generated media and two months for task logs; these Kie-specific periods do not cover APIMart, every fetched input or model-operator copy. Publishing a final video in the public examples requires separate permission. See [privacy.md](https://makehit.app/privacy.md) before submitting photos.

## Support
Email [support@makehit.app](mailto:support@makehit.app) for generation, billing, privacy, deletion, feedback or rights concerns. Include an order or task identifier when relevant; never send passwords or payment credentials. No fixed response time is published for every general support case. Refund requests have the specific published timing in the [Refund Policy](https://makehit.app/refund-policy).

## Public reading coverage
These English documents are usage summaries, not verbatim Markdown exports or a data dump. They cover the homepage/studio, pricing, about, privacy, terms and refunds. Sign-in, My Creations, credits, settings, administrator pages, internal API data, private task histories and customer media are not exported. These guides do not export account records, files or private operations. Authenticated browser endpoints are not a documented public developer API or MCP service.

## How to read
Start with [llms.txt](https://makehit.app/llms.txt); select a topic or read [llms-full.txt](https://makehit.app/llms-full.txt) containing the same guides. Verify current details on each linked public HTML source. Each guide links its public HTML source, related topics and next action. It is a summary rather than the full article or legal policy. Use the linked HTML for policy detail and current availability.

Related: [Overview](https://makehit.app/index.md), [Terms](https://makehit.app/terms.md), [Privacy](https://makehit.app/privacy.md).
Next: [About the team](https://makehit.app/about) or contact support.